Canon USA has released a statement on its website about corrupted recordings when using certain SanDisk SD cards in the Canon R5 Mark II.
The cards that are not compatible are the SanDisk Extreme PRO SDXC UHS-II 64GB, 128GB, and 256GB V60 cards.
I cannot stress this enough, make sure you use approved media in your cameras that has been tested by the camera manufacturer! If you don’t you are playing Russian Roulette. This is exactly the reason camera manufacturers put out these lists in the first place. While using media on an approved list is no guarantee, it is one step closer to making sure you don’t have any issues.
Below is what the statement from Canon USA says in full:
Thank you for choosing Canon products.
Still images taken with Canon EOS R5 Mk II may be recorded as corrupted/abnormal due to incompatibility of certain SanDisk Extreme PRO SDXC UHS-II 64GB, 128GB and 256GB V60 cards.
For more information, please see the link to SanDisk support:
To learn about compatible SanDisk Memory Cards for EOS R5 Mark II, please visit the below link.
Learn About Compatible SanDisk Memory Cards for the Canon EOS R5 Mark II Camera | SanDisk
Below I have listed what cards are compatible and have been tested by Canon for use with the R5 Mark II.
This information is only for residents of the United States and its five territories. If you do not reside within these areas, please contact the Canon Customer Support Center in your region.
Thank You,
Service Strategy & Support Group
Canon U.S.A., Inc
Contact Information for Inquiries
Canon Customer Support Center
Phone: 1-800-OK-CANON / 1-800-652-2666
TDD: 1-855-270-3277
