Kinefinity has discontinued its KineBAT 75 V-mount battery as they have received reports that some KineBAT 75 batteries have overheated. Kinefinity is now no longer selling these batteries and anyone who owns one can get a new PD KineBAT 99, free of charge.
Below is the statement they put out.
Dear valued customer,
Hope everything goes well for you.
In recent times, Kinefinity has received report that a very small number of KineBAT 75 batteries may overheat and pose a potential safety risk with long-term use.
Out of an abundance of caution and care for the safety of our customers, Kinefinity has decided to immediately discontinue KineBAT 75. We advise all customers to stop using their KineBAT 75 battery and upgrade it to the new PD KineBAT 99, free of charge.
PD KineBAT 99/200 is our newly-released V-mount battery, providing dual D-TAP ports and dual USB-C ports, featuring a much larger capacity and extended battery life. To reward our clients, we will also offer a trade-in program from KineBAT 150 to KineBAT 200 with a favorable trade-in price.
For further information, please check the notice on our website: A Special Notice for PD KineBAT 75/150 – Kinefinity
To participate in this upgrade project, please contact with the local dealer or directly email us<[email protected]>.
How can I confirm if my KineBAT 75 is involved in this free upgrade program?
All the KineBAT 75 battery is involved in the free upgrade program.
How can I participate in this free upgrade program?
Fill in the registration form first and we would contact you through email.
Or you could directly contact with the dealer from whom you purchased the batteries.
How can I deal with my KineBAT 75?
- Immediately stop using the KineBAT 75 even though it appears to be operating okay.
- Discharge the battery until it is depleted.
- Contact the local dealer and ship back the battery under their instruction.
Can batteries purchased from unofficial channels participate in this free upgrade program? Is the receipt necessarily needed to make the replacement?
The serial number or the receipt is needed to make the replacement.
All the KineBAT 75 battery is involved in the free upgrade program. Please contact the local dealer to replace it.
